We have been made aware that some customers have found it difficult to handle Melomania Touch earphones, to fit or adjust in the ear, without accidentally triggering the touch controls.
Achieving an optimal fit is very important to experience the highest quality audio and so this guide offers some advice on handling your Melomania Touch earphones.
A video on how to properly insert the Melomania Touch earphones into your ear can be found here.
The sides of the earphone are part of the active touch control area, the images below indicate the best way to hold your Melomania Touch earphone. Holding it in this way (between top and bottom of the earphone) will allow you to remove the earphones from the charging case, place them in your ear and adjust the fit, without inadvertently triggering the touch controls.
Alternatively, you can deactivate any, or all, of the touch controls.
Step 1. Using the Melomania App, when your Melomania Touch is connected to your device, click on the Settings tab at the bottom of the screen.
Step 2. Select Earphone Controls On/Off
Step 3. Toggle the switch for the touch controls you wish to deactivate. They can be turned back on at any time in the same way.