Make sure you are using the touch controls correctly.
Check no touch controls have been disabled in the Melomania App.
Touch controls can be disabled to suit the way you use your earphones in the settings on the Melomania App. If any of these are turned off, they will not work until they are turned back on.
Try factory resetting your Melomania Touch:
1. Place both earphones in the case.
2. Press and hold both on both earphones for 10 seconds until the earbud status lights briefly turn blue.
3. At this point, you can release the surface of the earphones.
4. The earphones should start to flash rapidly, which means it is in the process of factory resetting.
5. Once the earphones have stopped flashing, the reset procedure is complete and the earbuds will no longer remember any of the devices that have previously paired with them.
6. You will then need to follow the initial setup procedure from the beginning.
Melomania Touch controls are not working
If you still have questions, please contact us by submitting a request here and our Support team will be more than happy to help – Contact Form
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