Please ensure your charging case is charged itself. The five LEDs on the front of the case indicate the remaining battery life. If no lights show on your case, this indicates that it required charging.
Make sure that the LED indicators on the earphones are flashing white whilst in the case. The earphone status light will pulse white when charging and will switch off when fully charged.
If the LEDs are not flashing, you may need to reposition them within the charging case to obtain a connection with the charging pins.
Check that there is no obstruction in the charging case stopping the earphone from becoming properly seated. Check that the earphone tip is fitted correctly. If there is sweat, liquid or obstruction on the charging contacts within the case, corrosion may occur.
In this situation, please clean the charging terminals or earphones with a suitable cloth or alcohol cleaning pad before charging.
If you have purchased the Eco (brown box packaged) version of the Melomania 1 then the charge case will come packaged with a clear plastic film inside. This clear plastic tab will need to be removed from the charge case to allow for the buds to make contact with the pins when they are in the case to begin charging.
